kg995 Terms and Conditions
Please read these terms and conditions carefully before using the kg995 platform. This is a legally binding agreement between you and us.
Table of Contents
- 1. Definitions and Applicability
- 2. Account Registration and Eligibility
- 3. Age Verification and Identity Confirmation
- 4. Deposit and Withdrawal Rules
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Limitation of Liability
- 10. Privacy and Data Protection
- 11. Dispute Resolution
- 12. Right to Amend Terms
1. Definitions and Applicability
1.1 Definitions
The following terms used in this document are defined as:
- "Platform" refers to the kg995 website, application and all related services.
- "User" or "Member" refers to any person registered on kg995.
- "Account" refers to a single profile registered in a user's name.
- "Bonus" refers to any promotional or reward funds offered by kg995.
- "Terms and Conditions" refers to this complete document and all its amendments.
1.2 Applicability
By accessing, registering on, or using any service of the kg995 platform, you will automatically be considered to have fully accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform. These terms and conditions apply to all users residing in Bangladesh.
2. Account Registration and Eligibility
2.1 Registration Terms
- Each individual may open only one account. Creating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be true, complete and up to date.
- kg995 reserves the right to close an account at any time if false or incorrect information is provided.
- Using a strong password at registration is mandatory, and the user is solely responsible for the security of their account.
2.2 Eligibility Criteria
The following conditions must be met to open an account and use services on kg995:
- Must be at least 21 years of age.
- Must hold a valid Bangladeshi National Identity Card or valid passport in their own name.
- Accounts may not be operated from any country or region where online gaming is legally prohibited.
- Any person already under self-exclusion through a responsible gaming program may not open an account.
3. Age Verification and Identity Confirmation
3.1 Age Verification Process
kg995 is a responsible platform. We ensure that only individuals aged 21 and above can use our services. After registration, we may request identity documents, proof of age or proof of address from you at any time.
- A clear copy of a National Identity Card (NID) or passport may need to be submitted.
- A bank statement or utility bill may be requested for address verification.
- Withdrawals may be temporarily suspended until verification is complete.
- If an account holder is found to be a minor, the account will be immediately closed and all balances will be forfeited.
3.2 KYC (Know Your Customer) Policy
kg995 conducts KYC verification in accordance with international anti-money laundering standards. Additional documents may be requested for large transactions. User information is stored with complete confidentiality.
4. Deposit and Withdrawal Rules
| Details | Description |
|---|---|
| Minimum Deposit | ৳300 (all methods) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 10–45 minutes |
| Payment Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
4.1 Deposit Rules
- Deposits may only be made from a payment account registered in the user's own name.
- Deposits through a third party are strictly prohibited.
- Deposited amounts should be credited to the account immediately; if there is a delay, please contact live chat.
- No extra charges are applied for deposits, however the payment provider's own fees may apply.
4.2 Withdrawal Rules
- The account must be fully verified (KYC) before requesting a withdrawal.
- Withdrawals may only be made using the same method used at the time of deposit.
- Withdrawals may be limited if the wagering requirements on bonus funds in the account have not been met.
- Unusual or suspicious withdrawals may be subject to additional verification.
- Withdrawals are generally processed within 10–45 minutes.
4.3 Currency and Conversion
All transactions on the kg995 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions made in foreign currency may be subject to a conversion rate, which depends entirely on the payment provider's own policy.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
A 150% welcome bonus is available on your first deposit at kg995, up to a maximum of ৳15,000. A minimum deposit of ৳300 is required to receive this bonus.
- The welcome bonus may be claimed only once.
- Bonus wagering requirement: the combined total of deposit and bonus must be wagered 20 times.
- Bonus funds may not be withdrawn before wagering is complete.
- The bonus has an expiry — if wagering is not completed within the specified time, the bonus will be cancelled.
5.2 Other Promotions
- All promotions have their own rules and expiry dates, which will be published alongside the relevant offer.
- It may not be possible to have multiple bonuses active at the same time.
- If bonus abuse is suspected, kg995 reserves the right to investigate and cancel the bonus if necessary.
- VIP program cashback and benefits apply according to the terms of the relevant tier.
5.3 VIP Program
The kg995 VIP program has four levels:
- Bronze — weekly cashback up to 0.2%.
- Silver — weekly cashback up to 0.5%.
- Gold — weekly cashback up to 0.8%.
- Platinum — weekly cashback up to 1.0%.
It is possible to advance to a higher level through regular and active play. The benefits and terms of each level apply separately.
6. Gaming Rules
6.1 General Gaming Terms
- The outcome of all games is determined through Random Number Generator (RNG) technology, which is fair and impartial.
- Once a game round has started, it cannot be cancelled.
- If a game is interrupted due to a technical fault, the relevant round will be considered void and the wagered amount will be refunded.
- If the internet connection is lost or the browser is closed, any ongoing bet remains active — kg995 is not responsible in such cases.
6.2 Sports Betting
kg995 offers betting on various sports including cricket (BPL, IPL, T20 World Cup), football (FIFA, local leagues) and kabaddi. The following terms apply to sports betting:
- If a match is cancelled after a bet has been accepted, the bet amount will be refunded.
- Odds in live betting may change at any time.
- kg995 reserves the right to void any bet if reliable information is received regarding suspicious or match-fixing activity.
6.3 Live Casino
Live dealer games are played with professional dealers in real time. The technical quality of live streaming depends on the game providers. If a game is interrupted due to connection issues, the outcome of the relevant round will be determined according to the game provider's rules.
7. Prohibited Activities
7.1 Strictly Prohibited Activities
The following activities are strictly prohibited on the kg995 platform:
- Money laundering or depositing or withdrawing through illegal funds.
- Creating or using multiple accounts.
- Manipulation or bonus hunting for the purpose of receiving bonuses.
- Playing games using bots, software or automated tools.
- Attempting to hack or defraud the platform's software or systems.
- Creating or using an account on behalf of minors.
- Depositing or withdrawing in a third party's name.
- Transferring chips or points to other users (Chip Dumping).
7.2 Consequences
Involvement in any of the prohibited activities listed above will result in immediate account closure, forfeiture of all bonuses and winnings, and possible legal action. This decision will not be reversed under any circumstances.
8. Account Suspension and Closure
8.1 Account Closure by kg995
kg995 may suspend or permanently close an account in the following circumstances:
- Any violation of these terms and conditions.
- Failure to submit KYC verification documents or providing false documents.
- Accounts that have remained inactive for an extended period of time.
- Regulatory or legal reasons.
8.2 Account Closure by the User
Any user may request to close their account at any time. In this case, please contact us via 24/7 live chat or at [email protected]. An opportunity to withdraw any existing balance will be provided before the account is closed.
8.3 Inactive Accounts
If there is no login or transaction activity for an extended period, the account may be declared inactive. A maintenance fee may apply to inactive accounts, and prior notice will be given.
9. Limitation of Liability
9.1 Service Warranty
The kg995 platform is provided on an "As-Is" basis. While every effort is made to ensure uninterrupted service, we are not liable in the following situations:
- Technical errors or server downtime.
- Issues with the user's internet connection.
- Delays or errors by third-party payment providers.
- Cyberattacks or unforeseen technical failures.
- Financial losses incurred by the user as a result of gambling.
9.2 Maximum Liability
Under any circumstances, kg995's total liability will always be limited to the amount equivalent to the relevant transaction. No liability will be accepted for indirect or incidental damages.
10. Privacy & Data Protection
10.1 Data Collection and Use
kg995 collects and stores users' personal information solely for the purposes of providing services, KYC verification, and security. To read our detailed privacy policy, please visit the Privacy Policy page.
10.2 SSL Encryption & Security
All data transmissions are protected by SSL encryption technology. Users' financial information is not sold or transferred to third parties. Report any security concerns via live chat or at [email protected].
11. Dispute Resolution
11.1 Complaint Submission Process
For any complaints or disputes, please first contact our customer service team:
- Get immediate assistance via 24/7 live chat.
- For detailed complaints, email [email protected].
- Include your account ID, date, time, and a detailed description with your complaint.
11.2 Resolution Timeframe
General complaints are resolved within 24 to 72 hours. Complex matters may take longer. Each complaint will be assigned a reference number, which should be used in all subsequent communications.
11.3 Final Decision
kg995's decision will be considered final in all disputes. However, we are committed to making fair and transparent decisions to protect the interests of our users at all times.
12. Right to Modify Terms
12.1 Right to Modify
kg995 reserves the right to change, add to, or remove any part of these terms and conditions at any time. In the case of significant changes, an effort will be made to notify users via email or through the platform.
12.2 Acceptance of Changes
Continued use of the platform after updated terms are published will be considered full acceptance of the new terms. If you do not agree with the new terms, the option to close your account remains available at all times.
12.3 Severability
If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. Each clause is independent and separately enforceable.
Play Responsibly
Enjoy gaming on kg995 safely. Our 24/7 Bengali support team is always ready to help.